Plans to close helpdesk at Wilmslow Police Station approved


Following a public consultation plans to close the helpdesk at Wilmslow Police Station as part of a state-of-the-art redevelopment scheme have been approved.

The plans will see the current station redeveloped to create a new, fit for purpose zero carbon station at the site with a view to become fully operational in around Summer 2023.

Cheshire Constabulary say that the new station will not only help save tens of thousands of pounds in both utilities and maintenance costs but will also allow them to sell the remainder of the unused land and reinvest any money back into local policing to help make Cheshire a safer place to work and visit.

Having looked at visiting patterns to the station over the last few years, there is generally less than 20 visitors per week and not all of these visitors require police service.

As such, The plans for Wilmslow Police Station did not include a helpdesk, because over the last few years there has generally been less than 20 visitors per week and not all of these visitors require police service. Instead there be an exterior direct dial phone that connects to the police control room.

Eastern Area Commander, Superintendent Peter Crowcroft, said: "We have carefully considered all the feedback that we have received from the public,

"The feedback received from our communities has helped us take a step closer to realising our exciting plans for a new police station on the same site.

"The decision will allow us to move forward our commitment for an estate that is fit for the future based on operational needs and to have a police service that is truly connected with its local communities."

Wilmslow Police Station


Here's what readers have had to say so far. Why not add your thoughts below.

Marina McHugh
Saturday 13th November 2021 at 5:50 am
I find this very strange. The Cheshire Constabulary is informing us of their decision regarding Wilmslow Police station. In the same week we get a letter from John Dwyer our new Police Commissioner asking for our preferences.
I would have thought we should have some say in the service we will receive from our local police station. I would be interested to hear the views of others.
Stephen Justice
Saturday 13th November 2021 at 3:35 pm
The opportunity to comment was extended to you some while ago and the responses were - as stated in the article - considered in arriving at this decision.

It seems quite reasonable to consider the matter therefore closed regardless of a subsequent invitation for general comment on police services.
Marina McHugh
Sunday 14th November 2021 at 3:42 am
My main interest is to keep the residents of this borough safe and the police seem to be active providing advice on how to protect ourselves. The main thing is to have rapid response when a situation arises.
Political point scoring was not what I had in mind. We need a system that keeps us safe which to me is of greater importance.
Stephen Maynard
Wednesday 17th November 2021 at 7:58 pm
I never seen a rapid response from the help desk or even from a breaking in to my car parked 80 yards from the police station - on that occasion in took 6 hours to get any out and 4 visits to the “so-called help desk” - - over many years when I’ve needed to attend the desk to report an incident it has in some cases taken over 20 minutes just to get anyone to appear by which time the culprit has made off - I can’t see any benefits in having it if this is the speed they move