Council guarantees paper bills for local residents

The Council has committed itself to providing local residents with the option of continuing to receive paper bills and statements regarding their council tax.

Cheshire East Council is the latest organisation to join the Keep Me Posted campaign this month, following Cornwall Council and South Lanarkshire Council, and has been awarded a 'Mark of Distinction' due to its commitment to providing all of its residents with paper bills and statements, without charge or penalty.

The Council joins a number of UK water, energy and financial services companies who currently back the campaign.

Judith Donovan CBE, Chair, of the Keep Me Posted campaign, said: "I'm delighted to award Cheshire East Council with the Keep Me Posted campaign's 'Best Practice' Mark of Distinction.

"Our campaign has been working hard to defend the rights of those consumers who prefer not to manage their accounts online. We are glad that Cheshire East Council will ensure that residents will be given a choice in how they receive their bills and statements."

Councillor Peter Groves, Cheshire East Council Cabinet member for finance and assets, said: "As a Council, we pride ourselves on meeting the needs and expectations of our residents, therefore we are delighted to receive this 'Best Practice' Mark of Distinction. Whilst we are currently developing new and innovative digital solutions that help residents access more Council services online; we also recognise that there are residents who prefer traditional channels of communication."

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Cheshire East Council
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